Privacy policy

Privacy Policy – Liljas Handicraft

Last updated: August 30, 2025

Liljas Handicraft operates this store and website, including all related information, content, features, tools, products, and services to provide you as a customer with a tailored shopping experience (the “Services”). Liljas Handicraft is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal data when you visit, use, make a purchase, or otherwise interact with the Services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy takes precedence regarding the collection, processing, and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your data is collected, used, and disclosed as described herein.

Personal Data We Collect or Process

When we use the term “personal data,” we mean information that identifies, relates to, or can reasonably be linked to you or another individual. Personal data does not include anonymized or de-identified information. Depending on how you interact with the Services, where you live, and to the extent permitted or required by applicable law, we may collect or process the following categories of personal data, including inferences drawn from such data:

  • Contact details including name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card numbers, debit card numbers, financial account details, payment method information, transaction details, and payment confirmations.

  • Account information including username, password, security questions, preferences, and settings.

  • Transaction details including items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your past transactions.

  • Communications with us, such as when you contact our customer support.

  • Device information including your device, browser, network connection, IP address, and other unique identifiers.

  • Usage information including how and when you interact with the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, such as when you create an account, place an order, or contact us.

  • Automatically through the Services, such as via your device, cookies, or similar technologies.

  • From service providers we work with (e.g., payment processors, logistics partners).

  • From our partners or other third parties.

How We Use Your Personal Data

Depending on how you interact with us or which Services you use, we may use personal data for the following purposes:

  • Providing, customizing, and improving the Services. Including fulfilling our agreement with you, processing payments, delivering your orders, managing returns and exchanges, maintaining your account, remembering preferences, and tailoring your shopping experience.

  • Marketing and advertising. Sending promotional emails, SMS, or mail; showing you ads on our site or other websites, including product recommendations.

  • Security and fraud prevention. Verifying your account, ensuring safe transactions, and detecting or preventing fraudulent or unlawful activity.

  • Communications with you. Providing customer support, answering inquiries, and maintaining our business relationship.

  • Legal reasons. Complying with laws, responding to valid legal requests, or enforcing our policies.

Disclosure of Personal Data

We may disclose your personal data in the following situations:

  • To Shopify, service providers, and other third parties performing services on our behalf.

  • To business and marketing partners for promotional purposes.

  • When you instruct us or otherwise consent to such sharing.

  • To our affiliates or within our corporate group.

  • In connection with a business transaction such as a merger or bankruptcy.

Relationship with Shopify

The Services are powered by Shopify, which collects and processes personal data regarding your access and use of the Services. In such cases, Shopify acts as the controller of your personal data. For more information about how Shopify processes your data, see Shopify’s Privacy Policy.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or security practices of such sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect data from minors under the age of consent in your jurisdiction.

Security and Data Retention

We implement reasonable security measures, but no method is completely secure. How long we retain your personal data depends on service needs, legal obligations, and other legitimate business purposes.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Request deletion

  • Request correction

  • Data portability

  • Object to processing

  • Withdraw consent

To exercise your rights, please contact us via the details provided below.

International Transfers

We may transfer, store, and process your personal data outside the EEA or UK, using recognized safeguards such as Standard Contractual Clauses (SCCs).

Google Enhanced Conversions

We use Google Enhanced Conversions to measure and improve the effectiveness of our marketing.
This means that certain information you provide at checkout (such as email address, phone number, or shipping address) may be sent in encrypted form to Google.

Google only uses this information to better measure conversions and improve advertising performance, and the data cannot be used to directly identify you.

This processing only occurs if you have consented to the use of marketing cookies via our cookie banner. You may withdraw your consent at any time.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this website with a revised “Last updated” date.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at ericliljan@gmail.com, or contact us at Björn Gottliebs väg 11, Borensberg, 591 75, SE.

In accordance with applicable data protection laws, we are the data controller for your personal data.